• UK
  • 23:28 24 Nov 2009
  • |    Santiago
  • 20:28 24 Nov 2009

When things go wrong

This section is for British citizens who might find themselves in circumstances that require advice regarding the following situations:

 If you are victim of a crime  If you need a lawyer    
 If you need a doctor  If someone dies
 If you are arrested  Rape & sexual assault
 Child abduction  Missing persons
 If you need an interpreter  British Honorary Consulates

 

 

 

 

 

More especifically, if you get into difficulty, we may offer help which is appropriate to the individual circumstances of each case, including:

  • issuing replacement passports;
  • providing information about transferring funds;
  • providing appropriate help if you have suffered rape or serious assault, are a victim of other crime, or are in hospital;
  • helping people with mental illness;
  • providing details of local lawyers, interpreters and doctors and funeral directors;
  • doing all we properly can to contact you within 24 hours of being told that you have been detained;
  • offering support and help in a range of other cases, such as child abductions, death of relatives overseas, missing people and kidnapping;
  • contacting family or friends for you if you want; and
  • making special arrangements in cases of terrorism, civil disturbances or natural disasters.

UK law says we have to charge for some services. In this section you will find information about the fees charged for the consular services we provide.

However, we cannot...

  • get you out of prison, prevent the local authorities from deporting you after your prison sentence, or interfere in criminal or civil court proceedings;
  • help you enter a country, for example, if you do not have a visa or your passport is not valid, as we cannot interfere in another country’s immigration policy or procedures;
  • give you legal advice, investigate crimes or carry out searches for missing people, although we can give you details of people who may be able to help you in these cases, such as English speaking lawyers;
  • perform notarial acts, administer oaths (except oaths of allegiance) and take affidavits that are effectual in the UK;
  • get you better treatment in hospital or prison than is given to local people;
  • pay any bills or give you money;
  • make travel arrangements for you, or find you work or accommodation; or
    make business arrangements on your behalf.



Opening Hours

Monday and Thursday:
09.30 to 11.30 (Consular services, i.e. birth/death registration, legalisations)

Tuesday and Wednesday:
9.30 to 12.30 (Visas appointments to take biometric information)

Friday:
Closed for public.

British Consulate
Avda. El Bosque Norte 0125
Las Condes
Santiago
Tel: 56 2 370 4100
Fax: 56 2 370 4160

See Also

Honorary Consulates in Chile

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