Customer feedback questionnaires
Please complete either of these questionnaires if you have received assistance or services from a consulate whilst outside the UK.
What you say is important to deciding where we take action.
If you have more comments or suggestions please email feedback.consular.services@fco.gov.uk
Customer feedback form - our assistance
Customer feedback form - our services
Opening Hours
Monday and Thursday:
09.30 to 11.30 (Consular services, i.e. birth/death registration, legalisations)
Tuesday and Wednesday:
9.30 to 12.30 (Visas appointments to take biometric information)
Friday:
Closed for public.
British Consulate
Avda. El Bosque Norte 0125
Las Condes
Santiago
Tel: 56 2 370 4100
Fax: 56 2 370 4160